Mitchell Business Communication Lab UM-D

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Winter '24 Virtual and In-Person Appts.

Winter '24 Virtual Appt only

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JANUARY 28, 2024

Mitchell Business Communication Lab

Winter, 2024

Location: 152 FCS or Virtual

Drop-in Appt. may be F2F or virtual

Mondays 11am to 5pm

Tuesdays 11am to 3pm

Wednesdays 11am to 8pm

Thursdays 10am to 7pm

Fridays 10am to 3pm

Sat/Sun closed

Holidays closed

Can't decide between 30 or 60 minute appointment?

30 minutes is sufficient for a few pages of text, a quick check of an issue or citation, etc.
60 minutes is necessary for any first time visit, or a document of several pages, or a complex assignment

Please register using your @umich.edu email address.

For writing appointments in the Mitchell Business Communication Lab (MBCL), be prepared to share your specific assignment draft, the assignment guidelines, rubric, and any additional materials from your professor. You can attach and/or share your document when scheduling the appointment.
The consultant will provide review and guidance around general business communication best practices, such as clear and concise writing, proper language and grammar usage, and report formatting.
Please refer to your assignment, rubric, course materials, and professor for specific questions regarding assignment expectations.
An appointment in the MBCL is an active process. The consultant will not just “fix” your deliverable. Instead, you will work together to identify areas of weakness and discuss how to improve. Come to the session prepared to learn and engage in the process.

ONLINE APPOINTMENTS The online format is synchronous, meaning you will video-chat with the tutor in real time . Click on your appointment, which will open up a new browser window, then click on “start or join online consultation”. Please join the online consultation at least five minutes before your scheduled appointment. Follow the instructions on the screen.

You can use audio and video, or simply use the chat box on the right side of the screen to communicate with your tutor. You do NOT need a webcam or microphone to make an appointment. There are instructions on the “Whiteboard” (the main part of the interface) on how to use the interface – for content only. You can copy-and-paste your writing into that space after you have read the instructions. All formatting cannot be seen in the Whiteboard modality.

TIPS:

Refresh your whiteboard! At times, both you and your tutor need to refresh the whiteboard in order to see one another in the appointment.
Sound quality: Log out of the appointment and log back in if there is an issue with the audio.
Writing Assignment Feedback (reports, routine messages, memos etc.): Copy and paste the text into the Whiteboard area, and your tutor will give feedback.
Share documents on your Google Drive. To review document formatting, this option is best. Provide a link when scheduling the appointment.
Group Appointments: We are able to accommodate group appointments in the Lab or through Zoom only. When booking, be sure to indicate it is a group appointment and include your Zoom link.

CANCELLATION POLICY:

Appointments should be cancelled at least 1 hour prior to the appointment. Too many no-show appointments could result in your account being disabled. If you encounter technical troubles- bandwidth, wifi, etc, - we ask that you notify us as soon as you can.
Email your tutor directly if you are having tech/log on issues at the start of the appointment.

QUESTIONS? Contact Mitchell Business Communication Lab Director, Prof. Jennifer Coon, at jlcoon@umich.edu